We even have a live chat set up on the homepage of our website – you can reach us there, too. We offer round-the-clock phone support, so when you give us a call, we’ll be there to answer. When you send us an email, we’ll respond quickly. You’re on your own.Ĭonversely, Route4Me offers several support channels for whenever users run into an issue. If you use MapPoint and you run into a problem, well, good luck with that. For over a year now, there’s been no one available at Microsoft to answer the questions of MapPoint users. Microsoft ended support for MapPoint in July 2015. Here’s why: #1 Dedicated Multi-Channel Support MapPoint refugees would be wise to choose Route4Me as their new route planner. Once the top desktop business mapping software on the market, MapPoint was discontinued in December 2014, and Microsoft put the kibosh on development, support, and updates for the program in July 2015.įormer MapPoint users are pretty much forced to select an alternative, as investing in an outdated mapping solution is a waste of time and money, and it opens your business up to unnecessary cybersecurity risks.
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